The office strives to solve issues concerning students to the best of its ability. This is because of the importance that the office attaches to the wellbeing of the students who are the first and very important clients of the college. The office believes that a satisfied trainee is a crucial cog in the success of the institution. As part of its consultancy and advisory services, the office has established partnerships with organisations that offer an array of complementary services. One of these partners is the Higher Education Loans Board popularly known as “HELB”. This is the government body that offers loans and bursaries to needy students aimed at financing their educational pursuits. The office of the Dean of Students facilitates the process of HELB loan and bursary applications in the institution. To date therefore, hundreds of needy students in CIT have been able to achieve their educational dreams through the support of HELB whose slogan is “Empowering Dreams”. Furthermore, trainees are also assisted to access and benefit other financial assistance courtesy of entities such as the County loans and bursary boards. The office is always eager and ready to go out of its way to ensure that the government’s policy of 100% transition in education is achieved. In the endeavor of creating peace and harmony in CIT, the Dean’s office has been bequeathed with the extra mandate of resolving complaints. Under the Performance Contracting, the office oversees the indicator of Resolving public complaints. To this end, there are established complaints resolution mechanisms that enhance harmonious co-existence in the college. Overall, the office of the Dean of Students supports the provision of quality service to all stakeholders of the institution. In the pursuit of excellent service delivery in CIT, the clarion call for the office is: “Service to mankind is service to God”
Office of Dean of Students
Published in Students
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