The registrar’s office is the ‘gateway’ to Coast Institute of Technology’s world. It is the first office that our clients /trainees visit upon arrival in the institution. Our clients are key. We value and appreciate their visits thus make sure they are served promptly and to their satisfaction. The office is guided by its vision, mission and core values.
VISION: To be an essential unit that is committed to utilizing the available technology in delivering efficient service to the Institute’s community.
MISSION: To continuously work collaboratively with all stakeholders and ensure smooth academic process for the trainees and customer satisfaction for the general public.
CORE VALUES (CIT-CARES):
The Registrar’s Office subscribes to the highest principles of service and commits to delivering its mandate to the institute’s community with:
With the aforementioned principles, we strive to foster trainee academic progress by maintaining proper academic records right from the time the trainee enrolls into the institution up to completion and even beyond. The records are accurately documented and handled with high level of integrity and security.
Our staff operate on the premise that courtesy begets courtesy which consequently helps create a positive and welcoming environment. This ensures that the clients are free to share and seek information which in turn contributes to the positive impact on either party thus bolstering cohesiveness and mutual interests.
In addition, we are committed to carrying out a careful assessment of our service to clients which informs improvement of our day to day operations. This translates to the creation of a proactive culture, among our staff, while serving our customers hence move towards meeting and exceeding their expectations. Knowing the needs of our customers is something that we do passionately beforehand. Armed with such information, we always work towards making the best out of the customer’s need and eventually delivering beyond the initial need.
We appreciate the effort that our prospective trainees and entire clientele put into getting information about us. ALWAYS FEEL WELCOME AND FREE TO ENGAGE WITH CIT!
Published in Registrar
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